PRIVACY POLICY

1Overview & Scope

Infinity Fire Protection Inc. and Infinity Fire Alarm Limited ("Infinity Fire", "we", "us", or "our") respect your privacy and are committed to protecting the personal and commercial information of our clients, contractor partners, and website visitors. We operate across Saskatchewan and Manitoba in full compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2Information We Collect

We collect personal, commercial, and technical information that you voluntarily provide to us when submitting inquiries, requesting project quotes, or onboarding for fire sprinkler engineering, fire alarm verification, mechanical maintenance, and equipment requisition services. This may include:

• Contact Information: Your name, business name, work email address, and direct telephone number.
• Project Specifications: Building addresses, mechanical blueprints, tender specifications, architectural layouts, and occupancy classifications submitted through our inquiry or quote requisition forms.
• Compliance Documentation: Site inspection histories, device asset tags, backflow test certificates, and annual inspection records.

3How We Use Information

Information collected through infinityfire.ca is strictly utilized for authorized business operations, including:

• Preparing accurate quotations and technical bids for sprinkler installation and retrofits.
• Scheduling and dispatching certified technicians for fire alarm inspections, mechanical repairs, and 24/7 emergency calls.
• Generating and delivering code-compliance certificates and AHJ (Authority Having Jurisdiction) inspection reports for property owners and municipal fire marshals.
• Processing authorized Mircom product wholesale requisitions and distributor submittal packages for electrical contractors and engineers.

4Third-Party Sharing & Non-Disclosure

We hold a strict zero-monetization policy regarding client data:

• We never sell, lease, trade, or monetize your personal or commercial information to third parties or marketing brokers.
• Data is only disclosed when required to complete certified municipal compliance filings (such as submitting annual backflow or fire alarm reports to municipal authorities having jurisdiction) or when mandated by law.

5Cookies & Performance Analytics

Our website utilizes minimal, standard, and anonymized performance analytics cookies. These help us understand site traffic patterns, measure page load speeds, and optimize responsive delivery across mobile and desktop devices without tracking individual user identities.